If you are in the market for cleaning services Dublin, you want to find one that will satisfy your needs. Knowing the right questions to ask is the best way to gain insights into how the company in question can deliver to your expectations.
The Dublin market has no shortage of cleaning companies. In fact, a walk down the street will reveal dozens of options. However, not all these companies are created equal; they vary based on the kind of services they offer, their pricing, reputation, track record, experience, customer satisfaction among other factors. That’s why you can’t just pick the first option that comes your way – you will have to weigh a range of options to identify which one suits your needs and expectations.
To help point you in the right direction, here are some six questions that you should ask before hiring cleaning services Dublin:
Which area do you specialise in?
You should know that different cleaning companies specialise in different cleaning services; some do exclusive industrial cleaning, while others, residential cleaning. Some companies will even do both. Finding out what the company specialises in will help you narrow down your options with regards to your needs.
Do you perform background checks?
Cleaning companies often have a team of cleaners who handle the tasks. So, it is essential to find out whether they conduct a background check on their employees before bringing them on board. Thorough screening is vital as it ensures only qualified and disciplined people make the team. Otherwise, you may end up losing your important documents among other valuables.
Are you certified, insured and bonded?
Certification is the first proof that the company is operating legally. You should avoid any company that has no accreditation. Look at it this way, if they do not comply with the law, how can they be trusted? In addition to certification, find out whether they are insured and bonded or not. This will save you future headaches in the event an employee gets hurt while cleaning your premise, or if they happen to damage your valuables.
Do you carry your supplies?
Some companies will come with their supplies others will require you to have your products. Ideally, you want to find one that matches your needs.
How much do you charge?
Of course, a good company for you is one that you can afford. However, this doesn’t mean that you go for the cheapest option in town. Some commercial cleaning companies advertise low-cost solutions – then you realise after hiring them that you have to provide your supplies. Better yet, some will use cheap products that will destroy your surfaces. In the end, the cheap services may end up costing you more.
Can you provide references?
A company with a good track record will happily give you the names and phone numbers of their past clients so you can talk to them. Go out of your way and talk to at least three contacts to get a first-hand account of what to expect. You can also read online reviews and testimonials to see what other people are saying about the company.